Redbrick Wealth’s Guarantee
We appreciate that clients may feel uncertain about their first purchase overseas.
When we started the business in 2003, we wanted to offer buyers more protection,
by working for them, rather than for the seller. Our GUARANTEE provides you with
the peace of mind that your investment will be safe and secure if made with our
guidance, as follows.
MONEY BACK Guarantee
We offer all buyers a standard cooling off period in case you change your mind or have a change of circumstances after reserving. We’ll give you a full refund of our finders fee or deposits held by us within 14 days or until exchange of contracts (whichever is sooner)*. We can also facilitate the use of an Escrow account in order to further protect your investment until contracts are finalised.
BEST PRICE Guarantee
If you find the same apartment advertised anywhere else at a cheaper price we will match that price immediately. Thanks to our direct relationships with developers, we are confident that you will not find the apartment cheaper elsewhere, which should reassure you that WE ARE THE CHEAPEST. Beware of unscrupulous agents advertising cheaper entry level prices – always check with them as they may be advertising units that they do not actually have, simply to gain your contact details and enter into discussions with you. Avoid these kinds of agents by working with us – a dedicated ‘BUYER’S AGENT’.
360 degree SERVICE Guarantee
We pride ourselves on offering excellent customer service, supporting our buyers throughout every transaction. We have built our reputation on this since 2003 and we are fully committed to supporting our clients.
* We cannot unfortunately guarantee the return of any deposits paid to developers either direct or on your behalf as these funds would come under the specific developer’s refund policy. We will, of course, assist with any request for return of these funds should the situation arise and will notify you in writing in advance of any funds that won’t come under our full money back guarantee.