1.1 In the context of electronic messaging, “spam” means [unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose].
1.2 We have a zero-tolerance spam policy.
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
3. Spam filtering
3.1 Our messaging systems automatically scan all incoming [email and other] messages and filter out messages that appear to be spam.
3.2 We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
4. Spam filtering issues
4.1 No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
4.2 If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
4.3 You can reduce the risk of a message being caught by the spam filters by:
(a) sending the message in plain text (instead of, or in addition to, HTML);
(b) removing any message attachments;
(c) avoiding the terminology and text styling typically used by spammers; and/or
(d) ensuring that your messages are scanned for malware before dispatch.
5. User spam
5.1 We provide a facility that enables users to send [email messages / private messages / [message type(s)]] to others.
5.2 Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.
5.3 Full provisions concerning the use of our messaging facility are set out in [our website terms and conditions of use].
6. Why you are receiving messages from us
6.1 All emails on our database are from users who have been through a double opt-in process. They will have originally filled in an online form requesting further information about a particular deal. (An example of such a form can be seen here: http://www.redbrickwealth.com/student-property-investment-liverpool/). The user than receives an automated email asking them to click a link to download the information they requested and to confirm they wish to receive further information about that particular deal and relevant future investments. At any stage, a user can unsubscribe by clicking a link at the bottom of each email.
7. Receipt of unwanted messages from us
7.1 In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
8.1 We may amend this policy at any time by publishing a new version on our website.
9. Our details
9.1 This website is owned and operated by Redbrick Wealth Ltd.
9.2 Our principal place of business is at Unit 5, Mustard Way, Andover, Hants, SP11 6FP.
9.3 You can contact us by writing to the business address given above, by using our website contact form, by email to email@example.com or by telephone on 0845 3888 358.